Terms and Conditions

Effective Date: January 2026

Last Updated: January 4, 2026

1. Introduction and Acceptance of Terms

Welcome to MAGIKA Prints (“we,” “us,” “our,” or “the Company”). These Terms and Conditions (“Terms”) govern your access to and use of our print-on-demand services, website, and all related services (collectively, the “Services”).

By placing an order, accessing our website, or using our Services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and MAGIKA Prints. Please read them carefully before placing an order.

2. Services Overview

2.1 What We Offer

We provide custom print-on-demand services for t-shirts and apparel, including but not limited to:

Custom t-shirt printing
Corporate uniforms and branded apparel
Event merchandise
Personalized gifts
Bulk and wholesale printing
Design consultation services (optional)

2.2 Service Availability

Our Services are available to customers throughout the Philippines. We reserve the right to refuse service or cancel orders in our sole discretion for any reason, including but not limited to:

Violation of these Terms
Suspicious or fraudulent activity
Prohibited content in designs
Technical limitations
Operational constraints

3. Eligibility

3.1 Age Requirement

You must be at least 18 years of age to use our Services. If you are under 18, you may only use our Services with the involvement and consent of a parent or legal guardian.

3.2 Capacity to Contract

By using our Services, you represent and warrant that:

You have the legal capacity to enter into binding contracts
You are not prohibited from using our Services under Philippine law
All information you provide is accurate and complete

3.3 Business Customers

If you are ordering on behalf of a company or organization:

You represent that you have authority to bind that entity to these Terms
The entity agrees to be responsible for your actions and any breaches of these Terms

4. Ordering Process

4.1 Order Placement

To place an order:

Select your product (t-shirt type, size, color, quantity)
Upload your design or request design services
Review and approve the digital proof (if provided)
Provide accurate delivery and billing information
Complete payment
Receive order confirmation via email

4.2 Order Confirmation

An order confirmation email does not constitute our acceptance of your order. We reserve the right to accept or decline any order for any reason. Acceptance occurs when we begin production or send you a production confirmation.

4.3 Order Modifications

Once an order enters production, it cannot be modified or canceled. If you need to make changes:

Contact us immediately (within 2 hours of order placement)
Changes are subject to availability and may incur additional fees
We cannot guarantee that modifications can be accommodated

4.4 Bulk and Corporate Orders

Orders exceeding 100 pieces may require:

Written quotation and acceptance
Advance deposit (typically 50%)
Extended production timelines
Separate agreement or purchase order

For PhilGEPS-accredited government orders, additional documentation and compliance requirements apply.

5. Design Requirements and Intellectual Property

5.1 Customer Responsibilities

When submitting designs, you are responsible for:

Providing high-resolution files (minimum 300 DPI)
Ensuring files are in accepted formats (PNG, JPEG, PDF, AI)
Verifying design accuracy before approval
Obtaining all necessary rights and permissions

5.2 Design Ownership and Rights

You represent and warrant that:

You own all rights to submitted designs, or have proper authorization to use them
Your designs do not infringe on any third-party intellectual property rights
Your designs do not violate any trademark, copyright, or other proprietary rights
You have obtained necessary licenses for any third-party content (logos, images, fonts)

5.3 Prohibited Content

We reserve the right to refuse printing designs that contain:

Copyrighted material without authorization (brand logos, cartoon characters, sports team logos, etc.)
Trademarked content without proper licensing
Offensive, obscene, or vulgar content
Hate speech or discriminatory imagery
Illegal or harmful content
Content that violates Philippine laws or public morals
Defamatory or libelous material
Political propaganda (without proper permits)

5.4 Indemnification for Design Issues

You agree to indemnify, defend, and hold harmless [Your Company Name] from any claims, damages, losses, or expenses (including legal fees) arising from:

Copyright or trademark infringement related to your designs
Unauthorized use of third-party intellectual property
Violation of any person’s rights of privacy or publicity
Any content you provide for printing

5.5 Our Design Services

If we provide design services:

Initial design concepts remain our property until full payment
Upon payment, you receive rights to use the final approved design for printing
We retain the right to showcase the design in our portfolio unless otherwise agreed
Design revisions are limited (typically 2-3 rounds)

6. Pricing and Payment

6.1 Pricing

All prices are:

Listed in Philippine Pesos (PHP)
Subject to change without notice
Exclusive of shipping fees unless stated otherwise
Final upon order confirmation

Bulk discounts are available for large orders. Contact us for quotations.

6.2 Payment Methods

We accept:

Bank transfer / deposit
GCash
PayMaya
Credit/Debit cards (via secure payment gateway)
Cash on Delivery (COD) – select locations only
Company check (for corporate accounts with credit terms)

6.3 Payment Terms

Individual/Retail Orders:

Full payment required before production begins
Payment must be completed within 24 hours of order placement
Unpaid orders will be automatically canceled after 24 hours

Corporate/Bulk Orders:

50% deposit required to start production
Balance due before shipping
Credit terms available for established corporate clients (upon approval)

6.4 Payment Confirmation

After payment:

Email us proof of payment (screenshot or receipt)
Include your order number in the reference
Allow 1-2 hours for payment verification during business hours
Production begins after payment confirmation

6.5 Failed or Declined Payments

If payment fails or is declined:

Your order will be placed on hold
We will contact you to resolve the issue
The order may be canceled if payment is not received within 24 hours

6.6 Taxes

All applicable taxes (VAT, local taxes) are included in the final price unless stated otherwise. For corporate orders requiring official receipts or invoices with VAT, please inform us at the time of ordering.

7. Production and Quality Standards

7.1 Production Timeline

Standard production time: 3-5 business days after:

Payment confirmation
Design approval
All requirements are complete

Rush orders available with additional fees (24-48 hours production).

7.2 Design Proof Approval

For custom orders:

We may provide a digital proof for your approval
You must approve the proof before production begins
Once approved, changes cannot be made
If no feedback is received within 48 hours, we will proceed with production

Important: Carefully review proofs for accuracy. We are not responsible for errors in approved designs.

7.3 Color Accuracy

While we strive for color accuracy:

Colors may vary slightly from digital screens to printed products
Monitor calibration and settings affect color perception
Fabric color and type influence final appearance
Minor color variations (within 10%) are considered acceptable

7.4 Quality Control

Every order undergoes quality inspection before shipping. We check for:

Print quality and alignment
Fabric defects
Size accuracy
Overall product integrity

7.5 Acceptable Tolerances

Due to the nature of custom printing:

Slight variations in print placement (±1 cm) are normal
Minor color variations are acceptable
Small imperfections in fabric or stitching may occur
These do not constitute defects unless they significantly affect the product

8. Shipping and Delivery

8.1 Delivery Coverage

We deliver nationwide throughout the Philippines. Delivery times vary by location (see Shipping Policy for details).

8.2 Shipping Fees

Shipping costs are calculated based on:

Delivery destination
Order weight and size
Chosen courier service
Delivery speed (standard or express)

8.3 Delivery Address

You are responsible for providing:

Accurate and complete delivery address
Correct contact phone number
Clear delivery instructions if needed

We are not responsible for delays or non-delivery due to incorrect address information.

8.4 Delivery Attempts

Our courier partners typically make 1-2 delivery attempts. If delivery fails:

Courier will contact you to arrange re-delivery
Additional delivery fees may apply
After 3 failed attempts, the order may be returned to us

8.5 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for lost or stolen packages after successful delivery confirmation.

8.6 Inspection Upon Delivery

You must inspect orders immediately upon receipt. Report any issues within 24 hours of delivery for fastest resolution.

9. Returns, Exchanges, and Refunds

9.1 Return Policy Overview

Due to the custom nature of our products, returns are generally not accepted except for:

Manufacturing defects
Printing errors (our fault)
Wrong items shipped
Damaged products

See our Returns Policy for complete details.

9.2 Non-Returnable Items

We cannot accept returns for:

Change of mind
Customer design errors
Approved designs that don’t meet expectations
Incorrect size ordered by customer
Normal wear and tear
Items that have been worn or washed

9.3 Return Timeframe

Claims must be submitted within 7 days of delivery with:

Order number
Photos of the issue
Detailed description of the problem

9.4 Refund Processing

Approved refunds will be processed within 7-10 business days via:

Original payment method
Bank transfer
Store credit (if preferred)

Refunds exclude original shipping fees unless the error was ours.

9.5 Exchanges

For approved exchanges:

We will reprint the correct items at no charge
Original defective items must be returned
Shipping fees for exchanges are covered by us (if our error)

10. Warranties and Disclaimers

10.1 Limited Warranty

We warrant that our products:

Are free from manufacturing defects
Match the approved design specifications
Are of merchantable quality

This warranty is valid for 30 days from delivery date.

10.2 Print Durability

While we use high-quality printing methods:

Proper care and washing are essential for longevity
Prints may fade over time with repeated washing
Follow care instructions provided with your order
We do not warrant against normal wear and fade

10.3 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OR COMPLETENESS

10.4 No Guarantee of Results

We do not guarantee that:

Services will be uninterrupted or error-free
Defects will always be corrected
Our website or servers are virus-free
Results will meet your specific requirements

11. Limitation of Liability

11.1 Maximum Liability

TO THE FULLEST EXTENT PERMITTED BY PHILIPPINE LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

11.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOST PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES
LOSS OF DATA OR GOODWILL
SERVICE INTERRUPTIONS
COST OF SUBSTITUTE PRODUCTS OR SERVICES

This applies even if we have been advised of the possibility of such damages.

11.3 Essential Purpose

These limitations apply regardless of:

The legal theory (contract, tort, negligence, strict liability, or otherwise)
Whether the claim is based on breach of warranty or failure of essential purpose

11.4 Philippine Law

Some jurisdictions do not allow limitations on implied warranties or exclusion of consequential damages. In such cases, the above limitations may not apply to you, and you may have additional rights under Philippine consumer protection laws.

12. Indemnification

You agree to indemnify, defend, and hold harmless [Your Company Name], its officers, directors, employees, agents, suppliers, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

Your use or misuse of our Services
Your violation of these Terms
Your violation of any rights of another person or entity
Your submitted designs or content
Intellectual property infringement claims
Any negligence or willful misconduct

This indemnification obligation survives termination of these Terms.

13. Intellectual Property Rights

13.1 Our Intellectual Property

All content on our website and in our Services, including but not limited to:

Text, graphics, logos, icons, images
Software, code, and functionality
Trademarks and service marks
Template designs and catalogs
Business processes and methods

are the exclusive property of [Your Company Name] or our licensors and are protected by Philippine and international intellectual property laws.

13.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

Access and use our Services for personal or business purposes
View and download content solely for ordering purposes
Use our website in accordance with these Terms

You may not:

Copy, reproduce, or distribute our content without permission
Modify, create derivative works, or reverse engineer our Services
Use automated systems (bots, scrapers) to access our website
Frame or mirror any portion of our Services

13.3 Trademarks

MAGIKA Prints and associated logos are our trademarks. You may not use our trademarks without prior written consent.

14. Privacy and Data Protection

14.1 Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

14.2 Data Protection Compliance

We comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

14.3 Consent to Communications

By using our Services, you consent to receive:

Order confirmations and updates
Shipping notifications
Customer service communications
Account-related messages

You may opt out of marketing communications but cannot opt out of essential service-related messages.

15. Account Terms (If Applicable)

15.1 Account Creation

If you create an account:

You must provide accurate and complete information
You are responsible for maintaining account confidentiality
You must notify us immediately of any unauthorized access
You are responsible for all activities under your account

15.2 Account Security

Keep your password secure and confidential
Do not share your account credentials
Use strong passwords and change them regularly
Log out after each session on shared devices

15.3 Account Termination

We reserve the right to suspend or terminate your account:

For violation of these Terms
For fraudulent or illegal activity
For extended periods of inactivity
At our discretion for operational reasons

You may close your account at any time by contacting us.

16. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters (typhoons, earthquakes, floods)
Pandemics or public health emergencies
Government actions, orders, or restrictions
War, terrorism, or civil unrest
Labor disputes or strikes
Power outages or telecommunications failures
Supplier or courier service disruptions
Fire, explosion, or other catastrophes

During force majeure events:

Our obligations are suspended for the duration
We will make reasonable efforts to resume services
You may cancel your order for a full refund if delay exceeds 30 days

17. Dispute Resolution

17.1 Informal Resolution

Before pursuing formal action, please contact us to resolve any disputes informally. Most concerns can be addressed through good-faith communication.

Email: magikaprintsph@gmail.com
Phone: +63 926 056 3329
Address: Balagtas, Bulacan, Philippines 3016

17.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

17.3 Venue and Jurisdiction

Any legal action or proceeding arising from these Terms shall be brought exclusively in the appropriate courts of [Your City/Province], Philippines. You consent to the personal jurisdiction of such courts.

17.4 Arbitration (Optional)

For disputes not resolved informally, parties may agree to binding arbitration under the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI) or similar recognized arbitration body.

17.5 Small Claims

Notwithstanding the above, either party may bring a claim in small claims court if it qualifies under Philippine law.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Returns Policy, constitute the entire agreement between you and [Your Company Name] regarding our Services and supersede all prior agreements and understandings.

18.2 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website with an updated “Last Updated” date. Continued use of our Services after changes constitutes acceptance of modified Terms.

For material changes, we will provide notice via:

Email notification
Prominent website banner
In-app notification (if applicable)

18.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

18.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction, including to any successor or affiliate.

18.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated.

18.7 Survival

Provisions that by their nature should survive termination shall survive, including but not limited to: intellectual property rights, indemnification, limitation of liability, and dispute resolution.

18.8 Headings

Section headings are for convenience only and do not affect interpretation of these Terms.

18.9 Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

19. PhilGEPS and Government Procurement

19.1 PhilGEPS Accreditation

As a PhilGEPS-accredited supplier, we comply with all requirements under:

Republic Act No. 9184 (Government Procurement Reform Act)
Its Revised Implementing Rules and Regulations
Relevant government procurement policies

19.2 Government Orders

For orders from government agencies:

Purchase orders or contracts must be provided
Payment terms follow government procurement procedures
Official receipts and documentation will be provided
Compliance with COA audit requirements
Additional terms may apply per agency requirements

19.3 Documentation

Government clients will receive:

Official receipts
Delivery receipts
PhilGEPS certification
VAT-compliant invoices
Other required documentation

20. Contact Information

For questions, concerns, or notices regarding these Terms and Conditions:

MAGIKA Prints

Main Office: Balagtas, Bulacan, Philippines 3016

Contact Details: Phone: +63 926 056 3329 Email: magikaprintsph@gmail.com Website: https://magikaprintsph.shop/

Business Hours: Monday – Saturday: 9:00 AM – 6:00 PM (Philippine Time) Closed on Sundays and Philippine Holidays

Customer Service: Email: magikaprintsph@gmail.com Phone: +63 926 056 3329

For Legal Notices: Email: magikaprintsph@gmail.com Attention: Legal Department

21. Acknowledgment and Acceptance

BY PLACING AN ORDER, USING OUR SERVICES, OR ACCESSING OUR WEBSITE, YOU ACKNOWLEDGE THAT:

You have read and understood these Terms and Conditions
You agree to be bound by these Terms
You have the legal capacity to enter into this agreement
You understand your rights and obligations
You accept all risks associated with using our Services

If you do not agree with any part of these Terms, you must not use our Services.

Thank you for choosing MAGIKA Prints. We look forward to serving your custom printing needs with quality, professionalism, and integrity.

These Terms and Conditions are effective as of January 2026 and govern all transactions and use of services provided by MAGIKA Prints. For the most current version, please visit our website.

This document is compliant with Philippine laws including the Civil Code, Consumer Act of the Philippines (R.A. 7394), E-Commerce Act (R.A. 8792), and Data Privacy Act (R.A. 10173).

Terms & Conditions